Cultivate the positive mental qualities you need to reach the pinnacle of excellence

Monthly archives for July, 2018

Prioritizing: New Mom’s Invaluab...

The key is not to prioritize what’s on your schedule, but to schedule your priorities. –Stephen Covey   A new mom can teach entrepreneurs a thing or two about prioritizing.   How so?   She understands a basic fact – that it is counterproductive to try and do everything all at once. She knows what’s […]

5 Customer Service Thoughts

If you don't take care of your customer, someone else will

For several years, I have been deeply frustrated by the poor service offered by my internet provider. I have had to deal with recurrent outages, slow speeds and poor customer service. About two months ago, I could no longer bear spending huge chunks of my time on the phone trying to resolve problems with the […]

Increasing Your Emotional Intell...

Getting emotional at work? Hold on just 6 seconds… What would be different if we devoted as much time developing our emotional intelligence as we do our IQ?   A common but mistaken belief is that emotions belong at home, not at the workplace; that they are to be put down at the front door […]

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