Cultivate the positive mental qualities you need to reach the pinnacle of excellence

Posts by dwaweru

Prioritizing: New Mom’s Invaluab...

The key is not to prioritize what’s on your schedule, but to schedule your priorities. –Stephen Covey   A new mom can teach entrepreneurs a thing or two about prioritizing.   How so?   She understands a basic fact – that it is counterproductive to try and do everything all at once. She knows what’s […]

5 Customer Service Thoughts

If you don't take care of your customer, someone else will

For several years, I have been deeply frustrated by the poor service offered by my internet provider. I have had to deal with recurrent outages, slow speeds and poor customer service. About two months ago, I could no longer bear spending huge chunks of my time on the phone trying to resolve problems with the […]

Increasing Your Emotional Intell...

Getting emotional at work? Hold on just 6 seconds… What would be different if we devoted as much time developing our emotional intelligence as we do our IQ?   A common but mistaken belief is that emotions belong at home, not at the workplace; that they are to be put down at the front door […]

Cultivating Your Intrinsic Motiv...

“You Are One Decision Away from a Completely Different Life.” ―Mel Robbins You’ve heard of the five second rule – the myth that food which falls on the floor is safe to eat, provided you pick it up within five seconds. While this rule seems ill-advised, there is another five second rule that may be […]

Productive Work Habits

“…and if any one forces you to go one mile, go with him two miles.” ― Jesus Christ   Have you gone the extra mile lately?   During the reign of the Roman Empire, a Roman soldier could order the subject of a conquered nation to carry a package for one mile. It didn’t matter […]

Turning Random Groups into Teams

A group is a bunch of people in an elevator. A team is a bunch of people in an elevator, but the elevator is broken! — Bonnie Edelstein A stalled elevator. And suddenly, the group has a purpose. A life and death purpose. To get that elevator moving, to alert someone on the outside. To […]

Moving Forward: Turning Setbacks...

“It’s never too late to be what you might have been.” —George Eliot One of my colleagues recently told me the amazing true story about the State of Alabama, boll weevils, and peanuts.   The boll weevil is a small variety of beetle. It is a voracious pest. It nests in the boll, the seed […]

Free Yourself, Let Go

“When you let go, you create space for something better.” – Unknown A story is told of two monks. They were on a journey. Darkness fell. They got to a river with a strong current. They found a young lady there. She gazed at the current warily. “Would you help me cross to the other […]

Riding the Storm

We may encounter many defeats but we must not be defeated. –Maya Angelou The twin-engine McDonnell Douglas DC-9 jet airliner first flew in 1965. The year I was born. The aircraft was designed for frequent, short flights. I boarded the single aisle Fly540 aircraft at Nairobi’s Jomo Kenyatta International Airport on a drizzly Friday afternoon. […]

Unbroken

“Where there’s still life, there’s still hope.” –Louis Zamperini Whenever we face the surgeon’s knife, we are confronted with possibilities. It could be improved health or devastating consequences. This was made real to me recently during a mission to assess the state of learning in schools within Nairobi County.   On this day, I didn’t […]

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